The application and use of intelligent information tools, text mining and semantics, the transfer of a research task into a systematic search strategy - this is where we support our customers with our many years of expertise. Our diverse coaching offers, e.g. in the form of interactive workshops, impart basic to expert knowledge in a practice-oriented manner. We accompany our customers from the clarification of information needs to the implementation of a continuous information supply. Train-the-trainer, multipliers as coaches and information professionals - this is how we consolidate and anchor competencies.